GEMGEM / Commerce & payments
A marketplace.
The whole ecosystem.
Hands-on engineering and technical leadership across a live jewelry marketplace, from buyer experience to production operations.
10,000+active listings
Four marketsmulti-currency checkout
Senior engineer → Tech Leadpromoted after one year
My contribution
I joined GEMGEM as a Senior Software Engineer in January 2024 and was promoted to Technical Team Lead in January 2025. I still own hands-on architecture and feature delivery alongside planning, reviews, and releases.
Across the stack
Search, payment routing, buyer and seller tools, frontend migration, applied AI, security, and AWS operations. My work connects the customer experience to the systems behind it.
Laravel / Vue / Nuxt / Elasticsearch / Redis / AWS
What changed.
Faster search. A stronger frontend. A more discoverable product.
- Elasticsearch search latency
- ~10s→<400ms
Query, index-mapping, and caching improvements.
- Lighthouse score
- ~25→90+
Frontend migration and performance work, alongside Core Web Vitals improvements.
- SEO health score
- 5→90+
Technical SEO improvements and expanded indexable content.
Behind the results.
Explore the work across the product.
Performance & discoverySearch, uploads, frontend & SEO
- Search that responds. Refactored Elasticsearch queries, index mappings, and caching to reduce latency from about 10 seconds to under 400 milliseconds.
- Uploads without the wait. Removed a separate roughly 10-second upload bottleneck by moving heavy file processing to asynchronous jobs.
- A modern frontend foundation. Led the Nuxt 2-to-3 migration, delivered PWA capabilities, and improved frontend performance and Core Web Vitals.
- More of the catalog discoverable. Added approximately 7,000 valid indexed pages through the migration and SEO work.
Payments & checkoutFour currencies, multiple payment providers
- Multi-currency payment integrations. Integrated Stripe, PayPal, and CoinGate across USD, HKD, INR, and AUD, including cryptocurrency payments.
- Payment flows built for recovery. Implemented webhooks, idempotency, and payment-failure recovery so retries and provider events could be handled safely.
- The marketplace money lifecycle. Built seller onboarding and payouts, refund handling, and the buyer-to-order workflows connecting checkout to operations.
Applied AI & operationsProduct discovery, staff tools & reviewed content
- A production shopping concierge. Turned natural-language buyer intent into structured diamond searches and live recommendations, with retrieval-grounded policy answers and human handoff. Explore the concierge
- Controlled access to operational tools. Built an authenticated MCP interface for authorized staff to query order data and perform controlled actions.
- AI content with human ownership. Shipped generated listing content and product-page verdicts with mandatory human review.
Security & productionAccess controls, cloud delivery & incident response
- Stronger application boundaries. Encrypted sensitive data, introduced MFA, and tightened authorization and least-privilege access.
- Ownership beyond deployment. Improved reliability across AWS ECS, EC2, RDS, S3, and CloudWatch through monitoring, automated CI/CD, release management, and incident response.
- Better context during incidents. Introduced AI-assisted development and incident-triage workflows connecting AWS, Cloudflare, Sentry, alerts, and application logs for root-cause investigation and P0 response.
Technical leadershipArchitecture, weekly releases & mentoring
- Technical direction with hands-on delivery. Promoted after one year to lead a cross-functional team while continuing to own architecture and implementation.
- A consistent delivery rhythm. Owned sprint planning, technical design, code review, and weekly releases.
- Engineers who can grow with the product. Mentored 10+ engineers, gave constructive design and PR feedback, and conducted technical interviews supporting hiring decisions.













