Role-aware UX
Actions and data exposure shaped around operator responsibility, not generic admin access.
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Case study · Marketplace admin
An operator dashboard for the marketplace work behind the sale.
A control center for the daily reality of marketplace operations: transactions, orders, users, shipments, records, review flows, filters, and role-aware actions.
Opsdaily control surface
Rolespermission-aware actions
Tablesfilters and records
Liveproduction workflow
The problem
Marketplace operations cannot live in scattered database views.
Once orders, payments, shipments, users, and seller records start moving every day, operators need one reliable surface. The admin experience had to make status, ownership, exceptions, and next actions visible without making the team ask engineering for every answer.
Architecture
One surface over many operational states.
What was engineered
The load-bearing parts.
Operational tables
Search, filters, statuses, and record views that support repeated daily work.
Transaction oversight
Payment and order states visible in the same context operators use to resolve issues.
Shipment workflows
Fulfillment states connected back to the order and customer-support surface.
Screens
The system in use.
Need an admin surface people can actually operate?
We map the states, roles, tables, and exceptions first, then build the control center around real work.